FAQ's

Q: Are your products real gold and gemstones?

A: Yes, all of our products are made with real gold plated on .925 sterling silver and precious and semi-precious gemstones, unless otherwise stated in the product description.

Q: How long does it take to receive my order?

A: Our standard shipping time is 2-5 business days, depending on your location. If you need your order sooner, we also offer expedited shipping options for an additional fee. Please contact us for additional details. 

Q: Do you ship internationally?

A: Yes, we offer international shipping to select countries. Please contact us for additional details. 

Q: What is your return policy?

A: We offer a flexible return policy that allows you to return or exchange any product within 30 days of delivery, as long as it meets our return policy conditions. Please see our return policy page for more details.

Q: How do I care for my jewelry?

A: We recommend storing your jewelry in a cool, dry place and avoiding exposure to harsh chemicals or extreme temperatures. You can also clean your jewelry with a soft cloth and mild soap and water.

Q: How can I contact customer service?

A: You can contact our customer service team via email. Please visit our contact us page for more information.